Connections and Setup Options
Review AutoSay's core building blocks and the external workflows to discuss during setup. Availability depends on account configuration and provider requirements; confirm your exact workflow in a demo.
Core Integrations
WhatsApp Business API
ActiveSend and receive messages through the official Meta Cloud API. Template messages, media, interactive buttons, list messages, and location sharing.
Meta Business Suite
ActiveBusiness verification, phone number management, template submission, audience insights, and seamless webhook configuration through Meta's platform.
OpenAI
ActiveAI-powered chatbot responses, product recommendations, intent detection, sentiment analysis, and intelligent conversation summarization.
Google Gemini
ActiveMulti-modal AI capabilities for processing images, documents, and complex product queries. Advanced reasoning for nuanced customer interactions.
Platform Features
Webhooks
ActiveReal-time notifications for incoming messages, status updates, delivery receipts, and conversation events via configurable webhook endpoints.
Visual IVR Builder
ActiveDrag-and-drop flow builder for interactive WhatsApp menu systems. Route customers, collect data, trigger automations, and create multi-level menu trees.
REST API
ActiveFull REST API for contacts, conversations, messages, broadcasts, campaigns, and team management. Securely authenticated, rate-limited, and well-documented.
Analytics Dashboard
ActiveReal-time conversation analytics, response time tracking, AI performance metrics, agent productivity reports, and customer satisfaction scoring.
Broadcast Engine
ActiveSend targeted promotional campaigns to segmented audiences. Schedule broadcasts, track delivery rates, and measure engagement with detailed campaign analytics.
Multi-Language AI
ActiveTest replies in the languages your customers use with your own catalog and service examples. Review terminology, unclear questions and human handoff during setup.
E-Commerce & Product
Shopify
Discuss setupPrepare product data from your Shopify store for a reviewed catalog import. Confirm the export format and separately assess any ongoing price or stock synchronization.
WooCommerce
Discuss setupPrepare a product export from your WooCommerce store and check the detected fields before importing it. Confirm any ongoing store synchronization as a separate requirement.
URL Product Import
ActiveImport supported product data from an accessible URL. Review the detected fields and sample records before creating catalog items; available fields depend on the source format.
CSV / JSON Import
ActiveImport product records from CSV or JSON after reviewing the mapped fields and preview. The import creates catalog items; check repeated imports to avoid duplicate records.
CRM & Helpdesk
Zendesk
Discuss setupScope a workflow for handing WhatsApp conversations to your support team. Confirm ticket fields, account access and the connection method before planning a Zendesk integration.
HubSpot CRM
Discuss setupDiscuss the contact details and conversation outcomes your team needs in HubSpot. Confirm data direction, permissions and the integration method before setup.
Salesforce
Discuss setupIdentify the Salesforce records, fields and approval steps needed for your workflow. Connection availability and data mapping need to be reviewed for your account.
Freshdesk
Discuss setupDiscuss ticket creation and team handoff requirements for Freshdesk. Confirm the connection method, required account access and error handling before implementation.
Automation & Payments
n8n
Discuss setupScope a webhook-based workflow with your n8n environment. Agree on the event format, authentication, retries and a small test before using it with customer data.
Zapier
Discuss setupDiscuss which action you want to trigger and which destination should receive the data. Confirm a suitable connection method and account requirements before planning automation.
Stripe
Platform billingStripe supports AutoSay subscription checkout and the billing portal when configured. Collecting payments from your own customers through WhatsApp is a separate requirement to confirm.
PayPal
Discuss setupDiscuss how payment information should reach your customers and how your team will confirm payment. Verify provider availability and the connection method before planning a PayPal workflow.
Google Sheets
Discuss setupDefine which records and fields your team needs in a spreadsheet. Confirm account permissions, the connection method and update frequency before planning a Google Sheets workflow.
Google Calendar
Discuss setupAutoSay appointment workflows use configured availability and appointment records. Confirm an external Google Calendar connection, data direction and conflict handling separately.
Communication & Channels
Slack
Discuss setupDiscuss which conversation events should notify your team in Slack. Confirm the connection method and permissions; replying from Slack needs a separately tested workflow.
Telegram
Discuss setupDiscuss a Telegram workflow and the account access it would require. Channel availability and assistant behavior need to be confirmed before using it with customers.
Facebook Messenger
Discuss setupDiscuss your Page inbox and the handoff your team needs. Confirm channel availability, permissions and the connection method for your account.
Instagram DM
Discuss setupDiscuss your Instagram messaging requirements and account type. Confirm channel availability, permissions and the supported workflow before setup.
Email (SMTP / IMAP)
Discuss setupReview the email provider, delivery requirements and any inbound message handling your team needs. Sending email and reading a mailbox are separate capabilities to confirm.
Website Live Chat
Discuss setupDiscuss the website conversation and handoff you want to offer. Confirm widget availability, deployment requirements and the supported channels before planning a rollout.